In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data, which repeals Directive 95 /46/CE (hereinafter, RGPD), of Law 34/2002, of July 11, on information society services and electronic commerce (hereinafter, LSSI-CE) and Organic Law 3/ 2018, Protection of Personal Data and guarantee of digital rights, ESPAI PHILAE ARTES ESCÉNICAS SLU guarantees the protection and confidentiality of personal data, of any type provided to us by our clients, in accordance with the provisions of the General Data Protection Regulation. Personal data.
The Data Protection Policy of ESPAI PHILAE ARTES ESCÉNICAS SLU rests on the principle of proactive responsibility, according to which the Data Controller is responsible for compliance with the regulatory and jurisprudential framework, being able to demonstrate this to the corresponding control authorities.
The data provided will be processed in the terms established in the RGPD; In this sense, ESPAI PHILAE ARTES ESCÉNICAS SLU has adopted the levels of protection that are legally required, and has installed all the technical measures at its disposal to avoid loss, misuse, alteration, unauthorized access by third parties, set out below. However, the user must be aware that Internet security measures are not impregnable.
Responsible for the treatment: Who are we?
- Name: ESPAI PHILAE ARTES ESCÉNICAS SLU
- CIF: B56937352
- Address: Calle Saragossa 116, Local Bajos 1, 08006, BARCELONA
- Phone: 645645270
- Email: hola@espaiphilae.com
Data processing: What data do we process and what is its origin?
Depending on the relationship you may have with us, the following categories of personal data may be processed, as well as data obtained from different sources:
- Contact forms and calls: The data comes from the interested party themselves, or their legal representative. The categories of data that will be processed are “Identifying data” (name, email and telephone number).
- Request for quotes: The data comes from the interested party himself, or from his legal representative. The categories of data that will be processed are “Identifying” (name, email, telephone).
- Provision of services or sale of products: The data comes from the interested party himself, or from his legal representative. The categories of data that will be processed are “Identifying” (name, email, telephone, postal address) and “Economic” (bank details)
- Sending commercial communications: The data comes from the interested party himself, or from his legal representative. The categories of data that will be processed are “Identifying” (name, email, telephone, image). Express consent will be requested for this.
Purpose of processing: What will we use your data for?
Contact forms: All data provided by our visitors on the ESPAI PHILAE ARTES ESCÉNICAS SLU website will be included in the record of personal data processing activities, created and maintained under the responsibility of ESPAI PHILAE ARTES ESCÉNICAS SLU, essential to resolve doubts or requests for information sent by our visitors.
Customer service: All data provided by our clients will be included in the record of personal data processing activities, created and maintained under the responsibility of ESPAI PHILAE ARTES ESCÉNICAS SLU, essential to provide the services contracted by our clients, as well as to resolve any doubts or issues raised through our customer service channels.
Calls received: All data provided by interested parties who contact ESPAI PHILAE ARTES ESCÉNICAS SLU will be included in the record of personal data processing activities, created and maintained under the responsibility of ESPAI PHILAE ARTES ESCÉNICAS SLU, essential to resolve doubts or requests for information that you make to us.
Web visitors: We carry out anonymized monitoring of visitors to the ESPAI PHILAE ARTES ESCÉNICAS SLU website, to know which pages and services are most relevant to our potential clients.
Products and services newsletter: To customers who check the consent box for sending commercial communications/advertising, we will send them information related to the products/services we offer.
Legitimacy of processing: Why do we need your data?
a) Contractual relationship: This applies when you purchase one of our products or contract any of our services.
b) Legitimate interest: To address the inquiries and complaints you raise and to manage the collection of outstanding amounts.
c) Your consent: If you are a user of our website, by checking the box provided in the contact form, you authorize us to send you the necessary communications to respond to the inquiry or request for information you have made.
Recipients. Who do we share your data with?
We transfer your personal data to the entities necessary to achieve the purpose of the processing and to those entities to which we are obliged in order to comply with any law. In the event that, apart from the aforementioned assumptions, we need to disclose your personal information to other entities, we will previously request your permission through clear options that will allow you to decide in this regard.
Comunicación: ¿Dónde podríamos enviar tus datos?
We will not carry out international transfers of your personal data for any of the indicated purposes.
Retention: How long will we keep your data?
We will only retain your personal data for as long as necessary to achieve the purposes for which it was collected. When determining the appropriate retention period, we consider the risks involved in the processing, as well as our contractual, legal and regulatory obligations, internal data retention policies and our legitimate business interests described in this Privacy Notice and Cookies policy. In this sense, ESPAI PHILAE ARTES ESCÉNICAS SLU will keep the personal data once its relationship with you has ended, duly blocked, during the prescription period of the actions that may arise from the relationship maintained with the interested party.
Once blocked, your data will be inaccessible to ESPAI PHILAE ARTES ESCÉNICAS SLU, and will not be processed except for making it available to public Administrations, Judges and Courts, for the attention of possible responsibilities arising from the treatments, as well as for the exercise and defense of claims before the Spanish Data Protection Agency.
Security: How will we protect your data?
We use all reasonable efforts to maintain the confidentiality of personal information processed on our systems. We maintain strict levels of security to protect the personal data we process against accidental loss and unauthorized access, processing or disclosure, taking into account the state of technology, the nature and the risks to which the data is exposed. However, we cannot be responsible for the use you make of the data (including username and password) that you use on our website. Our staff follows strict privacy standards and if we hire third parties to provide support services, we require them to abide by the same standards and allow us to audit them for compliance.
Your rights: What rights can you exercise as an interested party?
We inform you that you may exercise the following rights:
a) Right of access to your personal data, to know which ones are being processed and the processing operations carried out with them;
b) Right to rectification of any inaccurate personal data;
c) Right to deletion of your personal data, when this is possible (for example, by legal imperative);
d) Right to limit the processing of your personal data when the accuracy, legality or necessity of processing the data is doubtful, in which case, we may retain them for the exercise or defense of claims.
e) Right to object to the processing of your personal data, when the legal basis that enables us to process the indicated data is our legitimate interest. ESPAI PHILAE ARTES ESCÉNICAS SLU will stop processing your data unless it has a legitimate interest or is necessary to defend claims, when this right applies.
f) Right to the portability of your data, when the legal basis that enables us to process it is the existence of a contractual relationship or your consent.
g) Right to revoke the consent granted to ESPAI PHILAE ARTES ESCÉNICAS SLU.
To exercise your rights, you can do so free of charge and at any time, by contacting us at Calle Zaragoza, 116, Local Bajos 1, 08006 Barcelona, Barcelona, or by writing an email to hola@espaiphilae.com.
Protection of rights: Where can you make a claim?
If you understand that your rights have been neglected by our entity, you can file a claim with the Spanish Data Protection Agency, through any of the following means:
.- Electronic headquarters: https://www.aepd.es
.- Postal mail: Spanish Data Protection Agency, C/ Jorge Juan, 6, 28001, Madrid
.- Telephone: 901.100.099 and 912.663.517
Filing a claim with the Spanish Data Protection Agency does not entail any cost and the assistance of a lawyer or attorney is not necessary.
Updates: What changes may there be to this Privacy Policy?
ESPAI PHILAE ARTES ESCÉNICAS SLU reserves the right to modify this policy to adapt it to legislative or jurisprudential developments that may affect compliance with it. In order to guarantee compliance with regulations on the protection of personal data, ESPAI PHILAE ARTES ESCÉNICAS SLU has received consulting and advisory services from ClickDatos.